Privacy Policy

This Privacy Policy explains why and when we collect personal information about people who visit or make a purchase from (the ‘Site’).

It explains the way in which we use it, disclose it to others and keep it secure. By using our website, you are agreeing to be bound by this Policy. Our Privacy Policy may change from time to time, so please check this page occasionally to ensure you are happy with any changes.

How and why is your information collected?

When you visit the ‘Site’, certain information is automatically collected about you and your device, this can include information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the ‘Site’, we may also collect information about the individual web pages or products that you view, what websites or search terms referred you to the ‘Site’, and information about how you interact with the ‘Site’.

The Information is collected using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the ‘Site’.

When you make a purchase or attempt to make a purchase through the ‘Site’, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers), email address, and phone number. We refer to this information as “Client Information”.

When we talk about “Client Information” in this Privacy Policy, we are talking both about Personal Information and also, Order Information.  Financial information such as credit/debit cards is only collected using up to date encryption using for processing payment and is not retained.

How we use your personal information?

We will  not sell your Client Information, but the client information that we collect will be used to usually fulfil any orders placed through the ‘Site’ (including processing your payment information, arranging for shipping, and providing you   with invoices and/or order confirmations).

Additionally, we use the Order Information to:

  • Communicate with you, which may include mailings, promotions and product launches that you have either requested or may be of interest to you;
  • Process any orders that you have made;
  • Seek your views or comments on the products or services we provide;
  • Notify you of changes to our services;
  • Screen our orders for potential risk or fraud; and
  • when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or

We use the Client Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our ‘Site’ (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

How long is your data retained?

We regularly review our retention periods for personal information. Legally we are required to hold some types of information to fulfil our statutory obligations.  Your personal information is held on our systems for as long as is necessary for the relevant activity, or for as long as it is set out in any relevant contract you hold with us. You may check details on how long we able to retain information by contacting us as below.

How is your personal information shared?

Your personal information may be shared with third parties.  We may pass your information to our third-party service providers, agents subcontractors and other associated organisations, for the purposes of completing tasks and providing services to you on our behalf (for example to post your order, mail you a catalogue or fulfil a made-to-order purchase). However, when we use third-party service providers, we will only disclose the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have opted-in to do so.  Your Personal information may also be shared in order to comply with applicable regulations and laws, other lawful requests for information we may receive and to protect our rights.


The information which you have provided may be used to target advertisements or marketing communications we believe that may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at does-it-work.

You can opt out of targeted advertising by using the links below:

Social Media

By participating with us on Social Media (including without limitation following us on the Social Media, “liking”, “retweeting”, writing a comment in relation to a page on the Social Media) (“Interacting” or “Interaction” (as applicable) you are consenting to our interaction with you on Social Media and the processing of your information accessed on Social Media. The information that we collect about you may be used when you Interact with us on Social Media.  Without limitations this may include your name, your user profile, your age, your preferences, choices and viewpoints with regards to the topic or subject matter of the relevant Social Media page, your photos and other images and your videos.

Your Interaction with us on Social Media may also include you engaging with us by the use of a photo or video of you (“Your Image”). By engaging with us on Social Media you agree to us using Your Image for the purposes described when Your Image was requested or as described on the relevant Social Media page.

Please at any time, let us know if you wish us to no longer interact with you on the Social Media or use any of your information on Social Media by contacting us at

By Interacting with us (whether on the ‘Site’, Social Media or otherwise) you consent and grant to Jeremy Wood Accessories a continual royalty-free license to use Your Image and Contributions for the purposes of promoting, advertising and endorsing Jeremy Wood Accessories and Jeremy Wood Accessories’ goods and services.  This is without limitation and is for the purposes of your participation in any promotional activity for the same, and in any media including without limitation television, Social Media, on our Sites, in print and outdoor advertising materials.


The Site is not intended for use by children under the age of 13 and therefore we will not knowingly collect personal information from children under the age of 13. If you are under 13, do not use the ‘Site’ or provide any information about yourself including without limitation your name, address, email address or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe that we may have any information from or about a child under 13, please contact us at the address below.

EU Privacy Rights

You have the right, if you are a European resident, to be able to access your personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the ‘Site’), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Contact Us

For additional information about our privacy policy or any questions or a complaint, please contact us either at or by post to, 14-16 North Street, Wetherby, LS22 6NN.